Tag Archives: broker

Why pay for this service if I can manage from old free software?

Desktop / legacy software carries a number of issues and liabilities for your company. From data loss, to unsupported programs, the majority of these types of applications can cause major management issues, and become more of a stress then a benefit. The majority of our customers come with previous software that they are moving away […]

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Can you import info from existing systems (FLEX/FAST)?

Yes, we have migration programs for legacy software and our technicians oversee this process to ensure accuracy.

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Do I need to install software at my location?

No, our online tool and your information are all hosted online and accessed through any browser.

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Do you offer live training?

Yes, we can provide online or on-site training to your staff across Canada depending on what your needs are.

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What is your Pricing model?

We charge a setup fee, based on the amount of hours it will take for our benefit technicians to get you going, and a fee / month / employee. This rate is based on multiple factors and can be as low as $1 / month / employee. Feel free to request an estimate here.

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Are you trying to sell us a financial side of the business?

No, unlike most of our competitors, we are not tied to a financial institution trying to sell you their products. What we do provide is a completely unbiased opinion on your current benefit procedures and how to best streamline your processes for a more cost effective solution.

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Do you provide backups / disaster recovery for our data?

Yes, we have a disaster recovery plan that can ensure that your data will never be lost or incomplete.  Our data-warehouse has two locations, backed up daily both locally and to the cloud which provides complete redundancy.  MyBenetech houses our servers at a secure collocation center in downtown Toronto.  Server collocation allows us to combine […]

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Do you provide material in English & French?

Yes, all of our communications will automatically generate in either English or French based on the end-users language setting. Our entire system is bilingual, as we have been servicing Canadians for over 25 years.

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Can you handle multiple benefit providers?

Yes. Our system works with almost all Canadian Benefit providers and can handle the most complex cases of employees / benefits and tax situations.

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Can you deal directly with my customer if I don’t want too?

Yes, we can come alongside your Brokerage and manage your customer if you choose.

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